EXTENDED HOLDS AND RESERVES

For items that need to be held for more than 7 calendar days, we offer an Extended Reserve option. This enables items to be reserved for up to 30 total calendar days. A small deposit is required for each reserved item.

Extended Reserve Deposit & Cost

• The deposit is 10% of the item’s net price, capped at $150 per item.
• Deposits are non-transferable and cannot be credited toward other items.

How Extended Reserves Are Processed

1. Checkout Link / Invoice Payment Method

• • A checkout link or invoice will be issued for full payment of the non-refundable extended reserve deposit(s).
  • A separate checkout link / invoice will detail the total item cost and include a credit for the deposit already paid, and intended to be processed prior to dispatch.
  • If the item is kept, the full balance is settled.
  • If the item is returned, a partial refund may be issued to the product checkout link, minus any applicable credit card or shipping fees (if the item was shipped).

2. Assumed Extended Hold on Orders

• • In some cases, a portion of an order may be assumed as allocated to an Extended Reserve based on prior communication.
  • If the order is canceled or returned, the refund will be issued minus:
    • The non-refundable deposit in the amount of 10% the item price capped at $150.
    • Credit card fees on the total amount.
    • Any incurred direct costs.

Important Note:
The Extended Reserve Policy does not change or extend our Return Policy.